Администратор стойки ресепшен

Описание

Опыт работы—6 лет 6 месяцев
Март 2011 — настоящее время 5 лет 10 месяцев
Restaurant stare master/ cafe pop art (individual owned)
Астрахань
Менеджер по управлению персоналом Experience of looking after young
teenagers.
.Knowledge of health and safety regulations, food safety, licensing
laws and cash handling.
.Having a solid understanding of all hotel/restaurant functions.
.Ability to identify, understand and give priority to urgent issues.
.Familiar with financial reporting systems including cost control,
stock management etc.
.Planning ahead whilst at the same time organizing term activities.
Июль2010 — Февраль2011
8 месяцев
Restaurant/ hotel gubernsky club
Астрахань
Front Office Manager
A professional with practical experience in a solid understanding of a
diverse range of business management applications, including market
analysis, sales and marketing, team-building and quality assurance.
Demonstrate ability to select, train and retrain self-motivated,
customer-oriented employees. High-caliber presentations and closing
skills.
Researched market competition and their prices to stay ahead of the key
players in the marketplace. Identified small companies that other
competitors were overlooking, providing an increase in sales by
servicing a previously underserved market niche.
.Effectively managing the daily operations of the complex.
.Making sure that guest have a good first and last impression of the
restaurant/café
.Recruiting staff, training them up and then monitoring their
performance.
.In overall charge of a busy food and beverage operations.
.Engaging and motivating staff to do better.
.Constantly focusing on profitability and growth. Striving to create a
relaxing and welcoming ambience for guests.
. Organizing conferences, wedding reception and banquets both on line
and in person.
. Making sure presentations, recipes and services are consistent
throughout the restaurant/café
.Demonstrating visible operational leadership and management to the
restaurant/caféstaff.
.Supervising the activities of the reception staff.

Образование
Высшее
1993 Astrakhan State Technical University
Processing technology of sea food products., Engineer technologist
Повышение квалификации курсы
1993 Business management
Astrakhan State Technical University, Business manager
1993 Teaching
Astrakhan State Technical University, Linguistic
Электронные сертификаты
1990 Certificate of competency
Ключевые навыки
Знание языков Английский— родной
Русский— свободновладею
Французский— свободно владею
Навыки
Overseeing a team of staff and take responsibility for the smooth running of the entire complex.
Дополнительная информация
Рекомендации Stare Master/ Pop Art
Islam Angelina Alekseevna (General Director)

Обо мне Self-motivated, dynamic, goal oriented and analytical approach
-Good communication skill, Quick learner, flexible in dealing and
believe in teamwork
-Solving problems with innovative ideas and can effectively manage
large work forces
Community involvement includes coaching in a minor football league.
Interests and activities are: computer, reading, football and music.